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Issue Date: July 2007

R110 million Business Continuity and Resiliency services facility

1 July 2007

IBM has launched its new R110 million high capacity Business Continuity and Resiliency Services facility to help African public and private organisations comply with legislation and reduce costs and risks associated with business interruptions.
The facility, situated in Cresta, Randburg, north of Johannesburg, is fully equipped with the latest, advanced office and call centre recovery and resiliency capabilities to meet the local market's growing demand for these services. The premises are ideally located for easy access from major business hubs.
IBM Business Continuity and Resiliency Services (BCRS) helps analyse clients' business recovery and resiliency needs, identify and calculate risks based on their probability and the impact they would have on business. This covers clients in the event that an emergency renders their systems inoperative for an extended period of time. The client's critical applications, systems, operations and data would then be switched over to the IBM BCRS facility.
"The ability for business or public sector organisations to continue operating or recover in the event of disruptions is both a sustainability and governance imperative, which has to be managed proactively. With this investment, IBM is well-placed to help organisations proactively bolster their business-critical processes to be able to withstand the worst of disruptions," said Mark Harris, managing director of IBM South and Central Africa.
The establishment of this facility, which handles work for more than 120 clients currently, follows other key, ongoing investments in South Africa by IBM. These include the Integrated Delivery Centre (IDC), which provides virtual, professional IT support to more than 300 global and local organisations from Europe, the US and South Africa.
IBM BCRS offers clients a syndicated environment which turns business continuity from a high capital and fluctuating operational expenditure into a low, consistent operational expense for clients. At the same time, it gives clients incredible value for money, state of the art facilities, and peace of mind. This enables small to medium organisations to have appropriate levels of cover at affordable rates.
The facility also fully conforms to IBM's global commitments which are supported, among others, by the recently announced $1bn investment (as part of Project Big Green) aimed at sharply reducing data centre energy consumption. Located on a nature reserve around Darrenwood Dam, due care had to be taken to ensure that the construction of this custom-built facility as well as the normal service delivery from this site fulfilled the environmental regulatory requirements.
For more information contact Nathi Sukazi, IBM Media Relations, +27 (0)11 302 9442,

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